Role play in sales

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Role play in sales

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It is an interactive exercise between a participant, trainee or candidate and one or more role players and can be bespoke. This was done by analysing critical incidents in interactions with clients.

RPfT provided a team of actors who played the role of customers. This brought the training to life. The actors were able to simulate exactly the conditions that occur with front line negotiations. They did this so well that the actors became a central component of the feedback.

I was delighted with the outcome and would recommend Rita. She is good fun, a hard worker, picks up her brief quickly and professionally and goes that extra mile to make it all work. I have found Rita to be truly professional and have the utmost regard for her skills.

From the initial communication, to the briefs, to the role-play, the feedback, the follow up, everything ran in order and I would highly Role play in sales them. She understands the business environment and her feedback skills add substantially to the learning experience. Really convincing and high added value.

Members of our senior management have benefited hugely from the highly interactive and engaging approach facilitated by the professional role players; incorporating realistic case studies, simulated meetings and critical feedback which is both insightful and valuable to the participants and facilitators.

Feedback on the role of the Role-Players has been exceptionally positive. I would highly recommend Role Players for Training to support and facilitate the successful implemention of similar learning interventions.

Rita has challenged them, putting them outside their comfort zones and thereby ensuring maximum learning is gained through her sessions. The staff found the course immensely beneficial to performing their roles and highly interactive.

Also listening to others and how they approached the topic also gave me ideas and helpful tips.

Sales role plays are key tools in sales training programs | Sales Training Connection

Participant's quote on the use of professional role players on Leadership programme These were great sessions. The actors were not just actors but well versed on tools to use in difficult conversations and offered great advice and constructive feedback in a friendly and efficient manner.

Role play in sales

Participant's quote on the use of professional role players on Leadership programme "I have worked with Rita and her colleagues on several occasions this year and have been highly impressed with her enthusiasm, professionalism and attention to detail which has enabled delivery of high quality training events.

Rita is a real pleasure to work with, as are her colleagues who share her drive and commitment to quality delivery. Rita also provided very incisive and helpful feedback to each agent after the role-play session. I would definitely hire Rita again for help in providing realism to role play situations.

She has always been a pleasure to work with.

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We will be using Rita's company again and would have no hesitation in recommending her. The programme was extremely successful thanks to the expertise of Rita and her colleagues.EnerBank USA provides you with the blueprint necessary to conduct an effective role play exercise with your sales team.

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Annette blogs at CX Journey, where she shares her passion for helping companies understand the importance of the employee experience and its role in delivering an exceptional customer experience, as well as how to transform their cultures to ensure the customer is at the center of every conversation.

Traditional sales role-play is ineffective and rarely produces desired results. Improve it with these 5 steps from the theater.

Prince George may be in line for the throne, but he didn’t get to practice as one of the three kings this year. While Prince William and Kate Middleton visited BBC’s Bridge House in Media City.

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